Jili23 Privacy Policy –
How We Protect Your Personal Data

1 Overview & Who This Policy Applies To

This Privacy Policy describes how jili23 ("jili23", "we", "us") — operated through jili23.best — collects, processes, stores, and protects personal data belonging to individuals who visit, register on, or use the jili23 platform ("you", "Member").

Jili23 operates in the Philippines and is committed to full compliance with Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations (IRR) issued by the National Privacy Commission (NPC). Where Philippine law intersects with internationally recognised privacy principles, jili23 applies the higher standard of protection.

This policy applies to all personal data processed in connection with your use of jili23, including registration, deposits, withdrawals, game play, sports betting, promotional participation, customer support interactions, and referral activities. By registering or continuing to use jili23, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with any part of this policy, please do not create an account or continue using the platform. You may contact us to discuss your concerns before registering.

2 Personal Data We Collect

Jili23 collects only what is necessary. The categories of personal data we process are listed below, along with examples within each category:

Jili23 does not deliberately collect sensitive personal information (as defined under the DPA) such as health data, racial or ethnic origin, religious beliefs, or political opinions. If such data is incidentally submitted — for example, in a free-text support message — it is treated with the highest level of protection and not used for any purpose beyond addressing the specific communication.

3 How Jili23 Collects Your Data

Jili23 collects personal data through the following channels:

• Direct registration: When you create a jili23 account, you provide identity, contact, and payment information directly. This is the primary source of your core account data.
• Platform activity: Game play, bets placed, deposits, and withdrawals generate transaction and activity records automatically as you use jili23.
• Device and connection data: Standard technical data (IP address, device fingerprint, session data) is collected automatically to support security, fraud prevention, and responsible gaming monitoring.
• Customer support interactions: When you contact jili23 via live chat, email, or phone, a record of the interaction is maintained for quality assurance and compliance purposes.
• Payment processors: Confirmation data from payment processors (GCash, Maya, BDO, BPI, and others) is received when you complete a deposit or withdrawal. Jili23 does not store full payment credentials — only confirmation references and amounts.
• Cookies and analytics: Jili23 uses cookies and similar tracking technologies on jili23.best. See Section 9 for full details.
• Referral programme: When you refer a friend and they register, jili23 receives confirmation of the referral relationship. The referring member's details are used only to credit the appropriate referral reward.

4 Why Jili23 Uses Your Personal Data

Every use of your personal data by jili23 serves a specific, legitimate purpose. Here is how your data is used and why:

• Account creation and management: Your identity and contact data are used to create, operate, and maintain your jili23 account. Without this, we cannot provide the service.
• Payment processing: Financial data is used to process deposits and withdrawals accurately and to maintain transaction records as required by anti-money laundering (AML) regulations.
• Identity verification (KYC): Jili23 is required to verify the identity of members, particularly at withdrawal milestones. This is a regulatory obligation, not optional.
• Fraud prevention and security: Technical and behavioural data is monitored continuously to detect and prevent fraudulent activity, account takeovers, multi-accounting, and other security threats against jili23 and its members.
• Responsible gaming: Gaming and activity data is used to monitor for signs of problem gambling behaviour. Jili23 uses this data to enforce self-imposed limits and to intervene responsibly where appropriate.
• Customer support: Communication data is used to resolve your queries accurately and to maintain a history of interactions for quality assurance.
• Promotions and bonuses: Where you have opted in, contact data is used to send promotional communications about jili23 offers. You can opt out at any time.
• Legal and regulatory compliance: Jili23 retains certain data to comply with applicable law including the DPA, AML regulations, and any lawful request from Philippine regulatory authorities.
• Platform improvement: Aggregated, anonymised technical and usage data helps jili23 understand how the platform is used and where it can be improved. This data cannot be traced back to individual members.

5 Legal Basis for Processing

Under the Data Privacy Act of 2012, jili23 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to create and operate your account, process payments, and deliver the services you have signed up for at jili23.
• Legitimate interests: Fraud detection, security monitoring, responsible gaming oversight, and platform improvement — where jili23's legitimate operational interests do not override your rights.
• Legal obligation: KYC/AML compliance, record-keeping obligations, and responding to lawful regulatory requests.
• Consent: Marketing communications are sent only where you have given explicit opt-in consent. You may withdraw this consent at any time without affecting any other aspect of your jili23 account.

6 Who Jili23 Shares Your Data With

Jili23 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Data is shared only in the following limited circumstances:

• Payment processors: GCash, Maya, BDO, BPI, UnionBank, GrabPay, InstaPay/PESONet, Visa/Mastercard. Only the data necessary to process your specific transaction is passed to the relevant payment provider. Each provider operates under their own privacy policy.
• Identity verification providers: Third-party KYC service providers may process your identity documents to complete verification. These providers are contracted under data processing agreements and are prohibited from using your data for their own purposes.
• Technology and security providers: Hosting, fraud detection, and platform security providers who process technical data as data processors under jili23's instruction. They do not have independent access to your personal data.
• Legal and regulatory authorities: Jili23 will disclose personal data to Philippine government agencies, courts, or law enforcement where required by law or where failure to disclose would constitute a breach of jili23's legal obligations.
• Business transfers: In the event of a merger, acquisition, or sale of jili23's business, your data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights under the DPA will be maintained.

All third-party data processors engaged by jili23 are required to maintain appropriate technical and organisational security measures and to process data only as instructed by jili23.

7 How Long We Keep Your Data

Jili23 retains personal data for as long as necessary to fulfil the purposes described in this policy, including legal and regulatory obligations. The following general retention periods apply:

• Active account data: Maintained throughout the life of your account and for a minimum of 5 years after account closure, as required by AML record-keeping obligations under Philippine law.
• Transaction records: Financial records including deposits, withdrawals, and game history are retained for a minimum of 5 years from the date of each transaction.
• KYC/identity documents: Retained for the duration of your account and for 5 years post-closure. Where a regulatory authority requests extended retention, the authority's direction will be followed.
• Customer support records: Retained for 3 years from the date of the interaction unless a longer period is required to resolve an ongoing dispute.
• Technical logs: IP address and session logs are retained for 12 months for security and fraud investigation purposes.
• Marketing consent records: Opt-in and opt-out records are retained for the duration of your account plus 3 years to demonstrate compliance.

When data is no longer required and no legal basis for further retention exists, jili23 securely deletes or anonymises it so that it can no longer be traced to you as an individual.

8 How Jili23 Protects Your Data

Jili23 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• Encryption: Data in transit between your device and jili23's servers is encrypted using TLS. Sensitive data at rest, including payment details and identity documents, is stored using industry-standard encryption.
• Access controls: Personal data is accessible only to jili23 personnel who require it for their specific role. Access is granted on a need-to-know basis with role-based permissions.
• Two-factor authentication: Login to jili23's internal administration systems requires multi-factor authentication. Members are also strongly encouraged to enable two-step login on their own accounts.
• Continuous monitoring: Jili23's security systems monitor for anomalous activity, attempted breaches, and unusual access patterns around the clock.
• Staff training: All jili23 team members with access to personal data undergo data privacy and security training as part of onboarding and on an ongoing basis.
• Incident response: Jili23 maintains a data breach response plan. In the event of a breach affecting your personal data, jili23 will notify you and the National Privacy Commission within the timeframes required by the DPA.

No system is completely invulnerable. You also play a role in your own security — use a strong, unique password for your jili23 account and never share your login credentials with anyone.

9 Cookies & Tracking Technologies

Jili23.best uses cookies and similar technologies. A cookie is a small text file stored on your device when you visit a website. Jili23 uses the following types of cookies:

• Essential cookies: Required for the platform to function. These enable login sessions, security measures, and core navigation. These cannot be disabled without breaking the site.
• Functional cookies: Remember your preferences such as language settings and display options to improve your experience on subsequent visits to jili23.
• Analytics cookies: Collect anonymised data about how pages on jili23.best are used — which sections are visited most, how long sessions last, and where users encounter difficulties. This data is aggregated and cannot identify you individually.
• Security cookies: Used by jili23's fraud detection systems to identify unusual behaviour patterns, unusual login locations, and device inconsistencies that may indicate account compromise.

Jili23 does not use third-party advertising or social media tracking cookies. No data collected via cookies is sold or passed to advertising networks.

You can manage cookies through your browser settings. Disabling essential cookies will affect your ability to use jili23 normally. Disabling functional or analytics cookies will not prevent you from using the platform but may reduce the quality of your experience.

10 Your Data Rights as a Philippine User

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jili23:

To exercise any of these rights, contact jili23 at support@jili23.best. Include your registered name, mobile number, and a description of your request. Identity verification will be required before we can fulfil requests relating to account data. You also have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

11 Minors & Age Restriction

Jili23 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under 21 years of age. If you are under 21, you must not register on jili23 or attempt to use any of our services.

If jili23 becomes aware that personal data has been collected from a person under 21 — whether through age misrepresentation at registration or any other means — that account will be immediately suspended, all balances forfeited, and the data deleted in accordance with our retention policy.

Parents and guardians who believe a minor has registered on jili23 should contact support@jili23.best immediately. We will investigate and act promptly.

12 Changes to This Privacy Policy

Jili23 may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable law. When we make material changes, we will:

• Update the "Last updated" date at the top of this page
• Notify registered members via SMS or in-platform notification at least 7 days before material changes take effect, where practicable
• Maintain the current version of this policy permanently accessible at /privacy-policy

Your continued use of jili23 after the effective date of any update constitutes your acknowledgment of the revised policy. If you have concerns about any changes, contact us before the effective date — and if you cannot accept them, you may request account closure.

13 Contact Us About Your Privacy

Jili23 takes data privacy seriously and has designated personnel responsible for overseeing compliance with this policy and the Data Privacy Act.

For any privacy-related queries, data subject requests, or concerns, contact:

• Email: support@jili23.best (Subject line: "Privacy Request – [Your Name]")
• Response time: Initial acknowledgement within 48 hours; full response within 30 calendar days for data subject requests.

For general account support, platform queries, or responsible gaming assistance, the same support team is available 24 hours a day, 7 days a week through the live chat and email channel listed above.